Will it discolour or tarnish?
Every single product we make is hypoallergenic, waterproof and sweatproof. Our pieces will never discolour or tarnish.
How can I protect my jewellery?
Your jewellery should be kept dry and stored in the dust bag provided when not used.
Can I wear it in water?
Our pieces are safe to wear in water.
However, in order to ensure your jewellery looks brand new at all times, we recommend taking precautions.
I ordered a pendant. Does it come with a chain?
Yes, your pendant comes with a chain as shown in the product's image.
How do I clean my jewellery?
We don't recommend using jewellery cleaners or abrasive detergents. If your jewellery needs cleaning, use lukewarm water and soap. Dry with a towel.
How does lifetime warranty work?
Every product is subject to strict quality controls. All products are covered by our lifetime warranty that entitles you to a one time, zero cost, replacement should you experience any manufacturing defects.

 How do I return an item?

For returns and exchanges, please contact us at support@royalaerius.com